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Employee Workflow
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Experience ServiceNow Delivery Excellence

A decision to partner with de Novo Solutions for your ServiceNow transformation will bring to your organisation a fresh approach to pioneering and delivering innovative workflow.

Our experts encourage clients to explore the full extent of ServiceNow, enabling organisations to bring secure elevated experiences and improved workflow efficiencies that deliver better outcomes for all users.

Meet Our Clients
Our Value Approach
Our Industry Awards

Our ServiceNow Expert Experiences

Our ServiceNow Persona Journeys

Our ServiceNow Workflow Experiences

Let de Novo Solutions transform your organisation’s work life today
HR Service Delivery
Workplace Service Delivery
Safe Workplace Suite

ServiceNow Employee Workflow delivered by de Novo Solutions enhances organisational productivity by automating and improving routine tasks.

Our experts will help your organisation to streamlining processes, improve communication, and deliver an engaging seamless experience, that results in increased employee satisfaction and operational efficiency. 

Let de Novo Solutions deliver modern, resilient services aligned to your priorities
Strategic Portfolio Management
ESG (Environmental Social Governance Management
Integrated Risk Management

ServiceNow Technology Workflow delivered by de Novo Solutions will bring intelligent automation and value to your technology initiatives improving routine tasks through engaging experiences.

Streamlining processes, improving usability and delivering connected workflow excellence to increase value and efficiency throughout.

Let de Novo Solutions ignite your low-code workflow energy and creativity
App Engine
Integration Hub

ServiceNow Creator Workflow delivered by de Novo Solutions will help your organisation craft intuitive, personalised experiences that matter.

Our ServiceNow experts will collaborate with you to shape low-code, enterprise-wide workflow solutions that bring ingenuity and unique solutions to deliver organisation wide digital transformation agility.

Our ServiceNow Expert Experiences

Value as a Service™

Let de Novo Solutions energise your ServiceNow investment today and tomorrow

Value as a Service™ (VaaS™) is designed for new and existing ServiceNow clients. 

VaaS™ places the emphasis on a value-centric approach to collaborative ServiceNow Managed Cloud Support, taking relationship management and service support for ServiceNow cloud technologies to an unequalled level. 

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Set up and Go-Live

Let de Novo Solutions co-design your organisation’s launch plan trajectory map

Our set up and go live experience is tailored to suit the unique needs of each client and their programme vision.

Our team of ServiceNow experts will explore the organisational objective in context, create an impactful delivery strategy that is ‘rightsized’ and designed to surpass the experience and expectations of the client providing value across the journey.

Digital Vision Roundtable

Let de Novo Solutions explore your ambition and craft your journey to success

The Digital Vision Roundtable experience is designed for new and existing ServiceNow clients.

A three-step intensive, configurable workshop style process that aligns your people, process and ambitions with the power and flexibility of ServiceNow workflow to improve experiences across the organisation.

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Explore Our ServiceNow Persona Journeys
IT Delivery Experience
IT Delivery Experience
Cloud Support and Managed Services
Support & Managed Services
Manager Self-Service User
Development
Expert
Services
Chatbot Assistant
Employee Experience
Employee Experience
Development Expert Services
Manager
Self-Service
User
Employee
Self-Service
User
People HR Experience
People HR Experience
Talent Mgmt. Experts
Talent
Management
Experts
People Service Delivery
People
Service
Delivery
Payroll
Service
Delivery​
Payroll Service Delivery
Finance Experience
Finance Experience
Budget and Planning Experts
Budget & Planning Experts
Sourcing and Procurement Experts
Sourcing & Procurement Experts
C-Level Experience
C-Level Experience
VPs and Operational Leaders
VPs & Operational Leaders
IT Delivery Experience
IT Delivery Experience
Employee Experience
Employee Experience
People HR Experience
People HR Experience
Finance Experience
Finance Experience
C-Level Experience
C-Level Experience
IT Delivery Experience
IT Delivery Experience
Cloud Support and Managed Services
Support &
Managed
Services
Manager Self-Service User
Development
Expert
Services
Chatbot Assistant
IT Delivery Experience Challenges To:
Improve disconnected business workflow experiences
Deliver better business performance and adoption
Reduce operational inefficiency with improved workflow
IT Delivery Experience Expectations
  • Streamlined, automated operational service delivery
  • Simplified, proactive innovative use of technology
  • Modern user experiences for better service outcomes
IT Delivery Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight the need for robust, flexible, and scalable workflow solutions to address both the technical and organisational aspects of workflow improvement.

INFOGRAPHIC / ANIMATION
IT Delivery Experience
IT Delivery Experience
Cloud Support and Managed Services
Support &
Managed
Services
Chatbot Assistant
Manager Self-Service User
Development
Expert
Services
IT Delivery Experience Challenges To:
Improve disconnected business workflow experiences
Deliver better business performance and adoption
Reduce operational inefficiency with improved workflow
IT Delivery Experience Expectations
  • Streamlined, automated operational service delivery
  • Simplified, proactive innovative use of technology
  • Modern user experiences for better service outcomes
IT Delivery Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight the need for robust, flexible, and scalable workflow solutions to address both the technical and organisational aspects of workflow improvement.

de Novo enables ServiceNow IT Delivery specialists to re-think, re-energise and re-define their ambitions for end-to-end best-in-class business workflow. Our expert team will explore the latest ServiceNow Platform and GenerativeAI tools to deliver meaningful workflow outcomes – bringing simplification and innovation at every stage of the digital transformation project.

With a focus on robust and compliant workflow solutions that span across ServiceNow platform and ServiceNow creator components, our experts will deliver meaningful outcomes aligned to the client organisations’ ambitions and values. Through our workshop-led discussion format the team will explore innovative, modern workflow solutions to identify the experience components that are most suited to achieve a smooth and effective digital transformation journey. Our ServiceNow approach is always collaborative to deliver simple, impactful experiences to make a positive difference for the future.
With a focus on robust and compliant workflow solutions that span across ServiceNow platform and ServiceNow creator components, our experts will deliver meaningful outcomes aligned to the client organisations’ ambitions and values. Through our workshop-led discussion format the team will explore innovative, modern workflow solutions to identify the experience components that are most suited to achieve a smooth and effective digital transformation journey. Our ServiceNow approach is always collaborative to deliver simple, impactful experiences to make a positive difference for the future.
Employee Experience
Employee Experience
Chatbot Assistant
Development Expert Services
Manager
Self-Service
User
Employee
Self-Service
User
Employee Experience Challenges To:
Craft smooth business workflow experiences for all
Engage end-users with connected complete journeys
Bring productive experiences for improved service excellence
Employee Experience Expectations
  • Simple, personalised and engaging workflow
  • Responsive design with latest AI innovations
  • Rich user experiences leveraging data and insights
Employee Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight that improvements will empower employees and managers, creating connected and automated experiences that leverage AI improving efficiency, transparency, leading to higher productivity and end-user satisfaction.

INFOGRAPHIC / ANIMATION​
Employee Experience
Employee Experience
Chatbot Assistant
Development Expert Services
Manager
Self-Service
User
Employee
Self-Service
User
Employee Experience Challenges To:
Craft smooth business workflow experiences
for all
Engage end-users with connected complete journeys
Bring productive experiences for improved service excellence
Employee Experience Expectations
  • Simple, personalised and engaging workflow
  • Responsive design with latest AI innovations
  • Rich user experiences leveraging data and insights
Employee Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight that improvements will empower employees and managers, creating connected and automated experiences that leverage AI improving efficiency, transparency, leading to higher productivity and end-user satisfaction.

de Novo enables ServiceNow employee and manager end-users to embrace modern business workflow experiences, powered by the latest IT innovations and AI automation advances to provide a consumer-like, personalised connected journeys instead of disconnected standard process. 

The continuing expansion of ServiceNow GenerativeAI technologies in the workplace brings performance and productivity advantages to every element of the organisation – lessening low value administrative tasks and providing deeper, richer insight for better service outcomes.

Our team will assist in creating a tailored, pragmatic journey toward delivering responsive and engaging modern experiences.

Workshops identify target areas for productivity and efficiency improvement gains across the organisation.

The intelligent orchestration of new digital tools means our clients benefit from timely and flexible innovations deployed for their strategic success.

The continuing expansion of ServiceNow GenerativeAI technologies in the workplace brings performance and productivity advantages to every element of the organisation – lessening low value administrative tasks and providing deeper, richer insight for better service outcomes.

Our team will assist in creating a tailored, pragmatic journey toward delivering responsive and engaging modern experiences.

Workshops identify target areas for productivity and efficiency improvement gains across the organisation.

The intelligent orchestration of new digital tools means our clients benefit from timely and flexible innovations deployed for their strategic success.

People HR Experience
People HR Experience
Talent Mgmt. Experts
Talent
Management
Experts
Payroll Service
Delivery​
Payroll Service Delivery
People Service Delivery
People
Service
Delivery
People HR Experience Challenges To:
Deliver seamless digital people experiences for all
Break down silos between operational teams
Inspiring collaborative automated workflow for improved efficiency
People HR Experience Expectations
  • Improved and consistent HR service delivery
  • Simplified, improved and connected journeys
  • Adhering to policy and compliance initiatives
People HR Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight that People HR Management Leaders are a vital strategic business partners in delivering new engaging and connected business workflow capabilities that drive transformation and efficiency for all.

INFOGRAPHIC / ANIMATION​
People HR Experience
People HR Experience
Talent Mgmt. Experts
Talent
Management
Experts
Payroll Service
Delivery​
Payroll Service Delivery
People Service Delivery
People
Service
Delivery
People HR Experience Challenges To:
Deliver seamless digital people experiences
for all
Break down silos between operational teams
Inspiring collaborative automated workflow for improved efficiency
People HR Experience Expectations
  • Improved and consistent HR service delivery
  • Simplified, improved and connected journeys
  • Adhering to policy and compliance initiatives
People HR Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight that People HR Management Leaders are a vital strategic business partners in delivering new engaging and connected business workflow capabilities that drive transformation and efficiency for all

As a leading ServiceNow partner, de Novo excels in generating innovative approaches to enhance existing People HR experiences. Focusing on simplified rewarding and engaging workflow experiences means our clients increase productivity and streamline people management activities for improved outcomes. 

Embracing automation and emerging technology (AI) is essential for service delivery performance improvement – automating low value administrative tasks meaning employees and managers focus on to high value activities. Automation and efficiency delivered progressively by the organisation will stimulate, engage and ensure new workflow methods are adopted successfully. Greater access to richer, more simple analytics with predictive insights, on any device, means a better informed and more knowledgeable workplace for improved collaboration and business workflow. These new approaches to people and HR experiences will support the organisation in modernising and improving for a better future moving forward.
Embracing automation and emerging technology (AI) is essential for service delivery performance improvement – automating low value administrative tasks meaning employees and managers focus on to high value activities. Automation and efficiency delivered progressively by the organisation will stimulate, engage and ensure new workflow methods are adopted successfully. Greater access to richer, more simple analytics with predictive insights, on any device, means a better informed and more knowledgeable workplace for improved collaboration and business workflow. These new approaches to people and HR experiences will support the organisation in modernising and improving for a better future moving forward.
Finance Experience
Finance Experience
Payroll Service
Delivery​
Payroll Service Delivery
Budget and Planning Experts
Budget &
Planning
Experts
Sourcing and Procurement Experts
Sourcing &
Procurement
Experts
Finance Experience Challenges To:
Ensure complete financial accuracy, control and compliance
Reduce financial risk with streamlined connected workflow
Connect financial journeys improving transparency and service
Finance Experience Expectations
  • Secure, connected and complete finance
  • Modernising how finance teams deliver and operate
  • Freeing up time for high value strategic tasks
Finance Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight the need for improved finance delivery and workflow leading to improved decision-making and streamlined financial workflow experiences for all.

INFOGRAPHIC / ANIMATION
Finance Experience
Finance Experience
Payroll Service
Delivery​
Payroll Service Delivery
Budget and Planning Experts
Budget &
Planning
Experts
Sourcing and Procurement Experts
Sourcing &
Procurement
Experts
Finance Experience Challenges To:
Ensure complete financial accuracy, control and compliance
Reduce financial risk with streamlined connected workflow
Connect financial journeys improving transparency and service
Finance Experience Expectations
  • Secure, connected and complete finance
  • Modernising how finance teams deliver and operate
  • Freeing up time for high value strategic tasks
Finance Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight the need for improved finance delivery and workflow leading to improved decision-making and streamlined financial workflow experiences for all.

de Novo will help transform the way your finance team works today introducing modern digital workflow for finance powered by ServiceNow. 

The secure, flexible ServiceNow platform empowers finance stakeholders to automate and optimise important aspects of financial operational workflow, improving efficiency while reducing risk. 

de Novo will help transform the way your finance team works today introducing modern digital workflow for finance powered by ServiceNow.

The secure, flexible ServiceNow platform empowers finance stakeholders to automate and optimise important aspects of financial operational workflow, improving efficiency while reducing risk.

Our experts will enable a modern, compliant finance experience for the wider organisation, so that important transactional workflow like finance requests, approvals and escalations flow smoothly in a connected, coherent manner.

Focussing on the right elements of finance together we will  automate, where experience matters most for non-finance users alleviating questions and issues.

ServiceNow finance workflow will improve transparency and insight delivering critical information in a timely manner to the right audience.

Our ServiceNow finance journey together will ensure a complete connected experience with control and compliance  oversight at every step.

de Novo will help transform the way your finance team works today introducing modern digital workflow for finance powered by ServiceNow.

The secure, flexible ServiceNow platform empowers finance stakeholders to automate and optimise important aspects of financial operational workflow, improving efficiency while reducing risk.

Our experts will enable a modern, compliant finance experience for the wider organisation, so that important transactional workflow like finance requests, approvals and escalations flow smoothly in a connected, coherent manner.

Focussing on the right elements of finance together we will  automate, where experience matters most for non-finance users alleviating questions and issues.

ServiceNow finance workflow will improve transparency and insight delivering critical information in a timely manner to the right audience.

Our ServiceNow finance journey together will ensure a complete connected experience with control and compliance  oversight at every step.

C-Level Experience
C-Level Experience
VPs and Operational Leaders
VPs &
Operational
Leaders
C-Level Experience Challenges To:
Become a connected, efficient and intelligent organisation
Deliver the strategy, reduce risk while embracing opportunity
Inspire and lead a connected, efficient workforce
C-Level Experience Expectations
  • Accurate, real-time information, organisation-wide
  • Dynamic insights and proactive intelligence feeds
  • Consistent, transparent experiences for all
C-Level Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight the need for C-Level expert involvement in defining the future for improved workflow experiences ensuring improved transparency, performance and service.

INFOGRAPHIC / ANIMATION​
C-Level Experience
C-Level Experience
VPs and Operational Leaders
VPs &
Operational
Leaders
C-Level Experience Challenges To:
Become a connected, efficient and intelligent organisation
Deliver the strategy, reduce risk while embracing opportunity
Inspire and lead a connected, efficient workforce
C-Level Experience Expectations
  • Accurate, real-time information, organisation-wide
  • Dynamic insights and proactive intelligence feeds
  • Consistent, transparent experiences for all
C-Level Experience Drivers
Efficiency
Optimisation
Adoption
Innovation

Our drivers highlight the need for C-Level expert involvement in defining the future for improved workflow experiences ensuring improved transparency, performance and service.

de Novo will bring a different and fresh approach to ServiceNow platform setup and go-live benefitting C-Level Executives within the organisation.

Our expert team provides Executive Leaders with a unique three-step approach to personalise, prioritise and deliver their ServiceNow programme ambitions ensuring that the transformation project is primed at every stage.

We focus upon our client’s strategic drivers balancing dimensions such as revenue improvement, service quality, delivery simplification and innovation development, reducing the cost and complexity of targeted workflow activity. Our team will prioritise, assess and fast-track workflow components ensuring organisational challenge is addressed smoothly and swiftly alleviating they key pain points experienced by Executive’s and the wider organisation alike. ServiceNow workflow activation activities are accompanied with transparent execution and measurement planning to ensure the ServiceNow platform delivers Executives an optimum experience throughout.

We focus upon our client’s strategic drivers balancing dimensions such as revenue improvement, service quality, delivery simplification and innovation development, reducing the cost and complexity of targeted workflow activity.

Our team will prioritise, assess and fast-track workflow components ensuring organisational challenge is addressed smoothly and swiftly alleviating they key pain points experienced by Executive’s and the wider organisation alike.

ServiceNow workflow activation activities are accompanied with transparent execution and measurement planning to ensure the ServiceNow platform delivers Executives an optimum experience throughout.

What's Next?

Let de Novo Solutions energise your ServiceNow investment today and tomorrow.
Get in touch

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Ready to Get Started?

Ready to embark on a transformative journey into the Experience Economy? Keen to find out how we can help you get the most out of your Oracle Cloud or ServiceNow investment so far?

Feel free to reach out to us today. We’re here to provide the support you need every step of the way.

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Oracle Cloud Implementation

Oracle Industry Cloud Solutions

ServiceNow Workflow Experiences

Cloud Readiness, Recovery & Roadmap

Managed Services – VaaS™

Software Testing Services – TaaS™

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