Delivery Excellence Archives - de Novo Solutions

LANGSTONE, South Wales — 14 August 2024 — de Novo Solutions, the multi-award-winning Welsh technology company, specialising in delivering personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions using Oracle Cloud and ServiceNow, is delighted to announce the promotion of Tom Mann to the role of Chief Experience Officer (CXO).

Tom Mann, who joined de Novo Solutions as Senior Vice President of Client Services in December 2023, has been instrumental in enhancing client satisfaction and driving operational excellence, making an immediate impact on the organisation as it scales. With over three decades of experience in enterprise software and programme management, including his previous roles as Delivery Director at Guidewire Software and Vice President of Client Services at Certus Solutions, Tom has a proven track record in global business transformation and client service excellence.

Tom’s new role as Chief Experience Officer and Board Advisor will significantly enhance the value and impact of de Novo Solutions’ services, both internally and for its clients as the organisation continues to scale. His responsibilities will include:

Elevating Client Experience – Refining and expanding de Novo’s Value as a Service™ (VaaS™) offering, to ensure it continues to set industry standards for excellence. With board-level oversight of the core customer experience functions, Tom will drive innovations that make every client interaction more intuitive, effective, and satisfying, reinforcing de Novo Solutions’ reputation as a leader in digital transformation
Strengthening Global Strategy – Expanding the company’s overseas capabilities, particularly in India to allow the company to scale at pace and meet client demand as it brings more skilled capability online, thereby enhancing global service delivery and client satisfaction
Driving Business Impact – Maturing performance metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and employee engagement, linking experience improvements to tangible business outcomes, aligning client satisfaction with revenue and profitability growth, and demonstrating the direct impact of superior customer and employee experiences on overall business success

Tom’s appointment represents a transformative shift for de Novo Solutions, signifying a strengthened commitment to not only delivering cutting-edge technology solutions but also enhancing the overall client experience. With Tom’s strategic vision, clients can expect an elevated level of service that is both responsive and proactive, driving greater satisfaction and value.

Tom Mann, new Chief Experience Officer at de Novo Solutions, said: “I am thrilled to step into the role of Chief Experience Officer and continue to build on the great work we’ve done so far. My focus will be on ensuring that our VaaS™ offering continues to exceed client expectations and that our India subsidiary thrives as a key player in our global strategy. It’s an exciting opportunity to further elevate our client experience and deliver tangible impactful results, driving home our mantra of delivery excellence.”

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, commented: “Tom’s promotion to Chief Experience Officer is a testament to his exceptional leadership and vision. His extensive experience and strategic insight, which we have seen firsthand since his appointment as Senior Vice President of Client Services, will be instrumental as we continue to innovate and expand our offerings globally. With Tom on board, our clients can expect an even higher standard of service and a more dynamic approach to meeting their evolving needs.”

Headquartered in Langstone, South Wales, de Novo Solutions is at the forefront of digital transformation innovation in the experience economy, having successfully developed and introduced a range of new solutions to the market since its official launch in 2021, including its industry cloud solutions, ‘Odyssea™’ and its next generation managed services offering, ‘Value as a Service™ [VaaS™]’ for Oracle Cloud and ServiceNow applications.

LANGSTONE, South Wales — 14 August 2024 — de Novo Solutions, the multi-award-winning Welsh technology company specialising in delivering personalised, data-driven digital experiences across Finance, Procurement, HR, and Payroll functions, is thrilled to announce the appointment of Charlene Young as its new Chief People Officer (CPO). This exciting development comes on the heels of a stellar year for the company, which saw a 100% increase in revenue and an expansion of the team from 10 to 78 employees.

Charlene brings a wealth of experience and expertise to de Novo with a proven track record in transforming workplace culture, implementing strategic diversity and inclusion initiatives, and nurturing talent growth. Her MCIPD qualification, passion and diverse background in managing people-centric initiatives make her a perfect fit for driving the company’s people strategy forward steering de Novo through its next phase of growth.

For de Novo, Charlene will focus upon several strategic initiatives:

Organisational Culture Enhancement – Strengthening and evolving the company’s culture to support and sustain its rapid growth
Talent Development and Retention – Implementing comprehensive programmes to develop and retain the company’s talent
Leadership Development – Establishing a robust leadership framework to prepare the next generation of de Novo leaders for continued success and growth
Employee Engagement – Driving initiatives to enhance employee engagement and satisfaction
Diversity and Inclusion – Promoting and embedding diversity and inclusion practices to reflect the diverse perspectives of de Novo’s global client base and community

Charlene’s extensive experience includes her most recent role as Head of People & Culture at Eight Wealth Management Ltd. During her five-year tenure, Charlene was instrumental in driving through employee culture, engagement and wellbeing initiatives, and building their internal graduate academy producing high performing and talented financial advisers. Leading a creative and diverse team, Charlene was ultimately responsible for the people strategy and overseeing complex HR projects, including TUPE and acquisitions, location and IT infrastructure within the UK. Prior to this, she was a Business Operations Associate Manager at Accenture, where she facilitated the integration of Certus Solutions into Accenture. Her career also includes significant roles at Certus Solutions and The Innovation Group, where she developed and executed key HR strategies and managed large-scale change initiatives.

Charlene Young, new Chief People Officer of de Novo Solutions, added: “I am delighted to be joining de Novo at such an exciting time. The company’s impressive growth presents a unique opportunity to build on its successes and create a thriving, inclusive culture. My focus will be on enhancing our organisational culture, implementing strategic talent management practices, and ensuring that every team member is engaged and valued. I look forward to contributing to our continued success and supporting our team’s growth.”

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, confirmed: “Over the last three years, the de Novo senior leadership team has worked incredibly hard to cement our offering in the experience economy, bringing new and innovative solutions to market and driving growth. With exciting plans in place to continue to build on this and become a leading market player – particularly in Wales – we recognise the need for the right team behind us. Having worked with Charlene at Certus, I am excited to be working with her again and have no doubt she will make a positive impact from day one.”

Media Contact
John Bowen
jbowen@makemorenoise.co.uk
07538 445 030

LANGSTONE, South Wales — 12 July 2024 — de Novo Solutions, the multi-award-winning Welsh technology company, specialising in delivering personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions, has successfully achieved ISO 27001 certification. This milestone underscores the company’s commitment to maintaining the highest possible security standards.

Renowned for its expertise in navigating today’s experience economy and recognised as a highly trusted partner of Oracle and ServiceNow, de Novo stands at the forefront of digital transformation innovation. ISO, a worldwide federation of national standards bodies, is a nongovernmental organisation that comprises standards bodies from more than 160 countries. These bodies collaborate to develop and promote international standards for technology, scientific testing processes, working conditions, societal issues and more.

The ISO 27001 certification confirms that de Novo Solutions meets the rigorous standards required for its information security management system [ISMS]. This certification signifies adherence to international best practices for managing information security risks.

By achieving ISO 27001, de Novo Solutions joins a select group of organisations operating at global standards for the secure management of people, processes and technology. This certification provides additional assurance to customers, partners and suppliers that its systems and data are highly secure.

This achievement comes just four months after the pioneering digital consultancy secured the Cyber Essentials Plus Accreditation, and as it marks its third successful year in business.

Ian Carline, Chief Technology and Data Protection Officer, de Novo Solutions, confirmed: “We are thrilled to achieve ISO 27001 certification, which stands as a powerful validation of our relentless pursuit of excellence in data security and privacy. This milestone not only demonstrates our dedication to safeguarding our clients’ information but also reinforces our position as a trusted leader in the industry, committed to upholding the highest standards of information security to ensure our clients’ peace of mind. I am incredibly proud of the de Novo team and everything we have achieved in three short years and now look forward to building on this success throughout the rest of 2024 and beyond.”

Tom Mann, Senior Vice President of Client Services, de Novo Solutions, confirmed: “Obtaining this certification was no mean feat. It involved subjecting every aspect of our operations to intense scrutiny, from our data handling protocols to our infrastructure security. The audit process was rigorous and exhaustive, but it was all worth it. It has not only demonstrated our compliance with ISO 27001 standards but also showcased the depth of our dedication to our clients’ security. Throughout this journey, we’ve not only met the high standards set by ISO 27001 but have also provided our clients with the assurance and peace of mind they rightfully deserve. We’re incredibly proud of this achievement and what it represents for our clients and our commitment to their security.”

Since its launch in 2021, de Novo Solutions has successfully developed and introduced a range of innovative solutions to the market. These include its industry cloud solutions ’Odyssea™’, for Central Government, Local Government and Secondary Education (Multi-Academy Trusts) and its next-generation managed services offering, ‘Value as a Service™‘ [VaaS™].

Headquartered in Langstone, South Wales, the forward-thinking digital transformation consultancy is underpinned by a fast-growing team of 78 specialists specialising in Oracle Cloud and ServiceNow technologies.

Media Contact
Hannah Haffield
hhaffield@makemorenoise.co.uk
0121 594 0712 / 07939 468 567

LANGSTONE, South Wales — 10th June 2024 — de Novo Solutions, an award-winning leading Welsh digital transformation technology company specialising in the delivery of personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions using Oracle Cloud and ServiceNow, proudly announces its partnership with the Great British Entrepreneur Awards as the sponsor of the Technology Entrepreneur of the Year category, showing commitment to recognising and supporting the next generation of technological innovators.

Mark Sweeny’s own entrepreneurial journey is a testament to the power of innovation and resilience. Last year, he was honoured with the prestigious award, and this year, he returns as a partner to continue his support for the community that celebrated his achievements. His passion for fostering technological growth and his commitment to advancing the UK’s tech sector are clear in his dedication to recognising and nurturing talent within the industry.

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, says: “The UK’s technology entrepreneurs are key to growing the British economy, and de Novo is proud to sponsor the Technology Entrepreneur of the Year award and recognise those individuals who are prepared to challenge the status quo, innovate and pioneer into the unknown to improve peoples’ lives, in doing so positively contributing to both the economy and the communities we live in.”

Francesca, Founder of The Great British Entrepreneur Awards says: “We are absolutely delighted to welcome de Novo Solutions as a partner for this year’s awards. Mark’s journey from award-winning entrepreneur to partner is incredibly inspiring. His vision aligns perfectly with our mission to champion entrepreneurs who are making significant contributions to their fields and communities. This partnership will undoubtedly enhance our efforts to support and celebrate the innovative minds driving the technology sector forward.”

The Technology Entrepreneur of the Year award, now proudly supported by de Novo Solutions, aims to spotlight the brightest minds in the technology sector. This collaboration will not only honour outstanding achievements but also encourage more entrepreneurs to push the boundaries of innovation and drive economic growth.

For more information about the awards, please visit: https://greatbritishentrepreneurawards.com/.

LANGSTONE, South Wales — 3rd June 2024 — de Novo Solutions, an award-winning leading Welsh digital transformation technology company specialising in the delivery of personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions using Oracle Cloud and ServiceNow, announces the appointment of Peter Jenkins as Non-Executive Director.

Renowned for their technical expertise and mantra for delivery excellence in navigating today’s digital experience economy, de Novo consistently sets new benchmarks in cloud innovation through its pioneering industry cloud solutions, Odyssea™, and value-centric managed services offering, Value as a Service™.

Peter’s appointment as Non-Executive Director prepares de Novo for its next stage of evolution, as the company has delivered exceptional growth over the last 12 months, with revenues rising to £5m whilst undertaking extensive investment in its internal infrastructure across the UK and India, with a headcount of over 65+ employees, with the company in the position to double in size again over its forth coming financial year, commencing June 2024.

In his capacity as a NED, Peter will work alongside the existing Board of Directors and Non-Executive Directors Clive Swan and Richard Summerfield providing governance and oversight of the delivery of the organisations plans under the leadership of Mark Sweeny, Founder and Chief Executive.

Tim Warner, Chairman of de Novo Solutions, said, “It is testament to the team, its relentless focus upon delivery excellence and the way we as a company go about our business that has struck a positive tone with the marketplace and our customers. We are now at the next stage of our growth as we begin to scale aggressively, ensuring that we maintain our values and the approach that has made us so successful to date in such a short period of time. Peter’s advice and guidance in this area will be vital to ensuring that we scale effectively whilst still delivering the goals we have set ourselves.”

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, said, “We have experienced a year of exceptional growth, and as we enter our fourth year of trading, we are already in a position to double in size again. Our focus has always been on creating a sustainable business, and despite our growth we need to ensure we continue to manage and govern robustly. Peter’s appointment, leveraging his vast experience, will ensure that we scale in a sustainable way, ensuring we do not compromise on the high standards we set ourselves and our customers expect. I look forward to continuing to work with Peter as de Novo moves forward.”

Peter Jenkins, Non-Executive Director, said, “I am extremely excited to continue with the de Novo team, and it is great testament to both Mark and Tim as to what they achieved again together in such a short period of time. The business has built firm foundations over the past two years and is now in a position where it can scale in a sustainable way, without having to compromise on its delivery standards. The wider team’s knowledge of Oracle and ServiceNow and how these two technologies can be leveraged in the new era of the experience economy is something that truly sets this company apart and I look forward to what the next year brings.”

Media Contact
Michelle Clelland
Marketing Experience Lead
de Novo Solutions
michelle.clelland@de-novo-solutions.com

LANGSTONE, South Wales — 29th May 2024 — de Novo Solutions, an award-winning Welsh digital transformation consultancy specialising in delivering personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions, has been recognised for its exceptional growth by the prestigious Global Business Tech Awards.

Renowned for their expertise in navigating today’s experience economy and recognised as a highly trusted partner of Oracle Cloud and ServiceNow, de Novo Solutions stands at the forefront of digital transformation innovation. Since its launch in 2021, the company has successfully developed and introduced a range of new solutions to the market, including its industry cloud solutions ’Odyssea™’, for Central Government, Local Government and Secondary Education (Multi-Academy Trusts) and its next-generation managed services offering, ‘Value as a Service™‘ [VaaS™]. These innovations not only underscore the company’s commitment to pioneering cloud technology but also consistently raise the bar in digital transformation, driving the industry forward.

Dedicated to championing the best technology businesses from around the world, the Global Tech Business Awards celebrates success and innovation across 27 awards categories – ranging from Tech Company of the Year through to Tech for Good.

Having accelerated its turnover to £4.8 million in under 3 years, with £1m in recurring revenues, de Novo Solutions have achieved impressive growth since inception, while increasing its headcount to 65+ over the last year.

This latest accolade comes as de Novo Solutions celebrates its third year in business, with the forward-thinking consultancy already on track to accelerate revenue growth by over 100% again for its fourth year of trading.

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, confirmed: “2024 has been an incredibly exciting year for de Novo Solutions, where our continued growth and development has been acknowledged by multiple industry and business accolades. To be recognised for our growth by such a prestigious and global award is a real testament to both our progression as a business and the hard work and dedication of our team. As such, I could not be prouder and I am incredibly excited to commence our 4th year in business in the knowledge we are already in a position to double our revenues again and continue to being able to invest locally in Wales as we build a great Welsh business, something the team is extremely proud of”.

Headquartered in Langstone, South Wales, de Novo Solutions boasts extensive experience in delivering innovation and generating value through tech and is the only digital consultancy to combine expertise in both Oracle Cloud and ServiceNow technologies.

LANGSTONE, South Wales — 24th May 2024 — de Novo Solutions, an award-winning leading Welsh digital transformation technology company specialising in the delivery of personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions using Oracle Cloud and ServiceNow, proudly announces the promotion of Lisa Chamberlain to Head of Testing Services.

Lisa’s appointment underscores the company’s absolute commitment to driving excellence in testing practices. She will focus upon implementing industry-leading standards, leveraging advanced technologies, and instituting rigorous quality assurance protocols to deliver superior outcomes for clients, thereby enhancing overall satisfaction and project success.

In her capacity as former Senior Test Manager at de Novo, Lisa played a pivotal role in shaping and executing testing strategies, overseeing testing cycles, and ensuring the efficiency and quality of testing and release procedures. With over 16 years of experience in test management, Lisa brings a wealth of expertise to her new role, coupled with a diverse background in leading test teams and delivering high-quality solutions across various sectors and systems. She is currently pursuing a PhD in Test Management from the Swiss School of Business Research, focusing her research on test management and cloud implementations. Lisa’s extensive experience and leadership will enable the company to deliver even greater value to clients, ensuring that their digital transformation journeys are seamless, efficient, and successful.

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, “We’re thrilled to share the news of Lisa’s promotion to the role of Head of Testing Services. Her promotion reflects her exceptional dedication and skills. Under Lisa’s leadership, we are taking our testing services to the next level, ensuring our clients have peace of mind, knowing their systems are rigorously tested and ready for success in today’s fast-moving digital world.”

Lisa Chamberlain, new Head of Testing Services, said, “I’m deeply honoured to step into this role at de Novo. In my career, I’ve seen how crucial rigorous testing is for digital transformations to succeed. By championing excellence in our testing practices, we not only uphold the integrity of our solutions but also instil confidence in our clients, empowering them to embrace innovation with certainty. I’m thrilled to be leading our amazing team in delivering solutions that not only meet but surpass our clients’ expectations, delivering real value and transformative results.”

Media Contact
Michelle Clelland
Marketing Experience Lead
de Novo Solutions
michelle.clelland@de-novo-solutions.com

LANGSTONE, South Wales — 9th May 2024 — Multi-award winning, Welsh-based digital transformation technology consultancy, de Novo Solutions, is delighted to announce that it has been named Wales’ “Digital Start-Up of the Year” at the prestigious 2024 UK StartUp Awards. The award is a significant milestone for de Novo Solutions and firmly places the company in an elite category as one of the UK’s best start-ups whilst promoting Wales as a hotbed of digital technology innovation.

This news follows a thrilling year of expansion for the “Experience Economy” consultancy, as it solidifies its position as one of the UK’s most rapidly expanding technology firms.

The Company’s success has been built upon its knowledge and implementation expertise of Oracle Cloud and ServiceNow technologies, as well as uptake of its self-developed market offerings. These include next-generation managed services support, ‘Value as a Service™’ [VaaS™] and Odyssea™, an innovative industry cloud solution designed to meet the needs of a range of sectors including Central and Local Government, Health, and Secondary Education – Multi-Academy Trusts.

As part of its global growth strategy, de Novo Solutions earlier this year revealed the opening of a new development centre in Chennai, India to further drive the development of its industry cloud solutions and increase its delivery and support capabilities.

As a regional winner in their category, de Novo Solutions will now progress to the UK StartUp Awards final being held at Ideas Fest on the 12th of September, dubbed ‘the Glastonbury for Entrepreneurs’.

In response to de Novo Solutions winning Wales’ “Digital Start-Up of the Year”, Mark Sweeny, Founder and Chief Executive of de Novo Solutions, stated:

“We are incredibly honoured and thrilled to receive this award. It’s a testament to the hard work and innovative spirit of our amazing team and demonstrates the opportunities that are available in Wales as we continue to build a great Welsh technology company. The award reinforces our continued commitment to driving transformative change and delivering exceptional value to our clients in partnership with both Oracle and ServiceNow. We are excited about the journey ahead as we continue to push the boundaries of technology and make a real difference for our customers.”

Headquartered in Langstone, Wales, de Novo Solutions now employs a team of over 50 business and technical digital transformation specialists, experiencing a 50% growth in headcount over the last 12 months.

UK StartUp Awards

The UK StartUp Awards is run by the founders of the Great British Entrepreneur Awards (an established programme nationally receiving thousands of applications annually and the UK Fast Growth 50 Index (which recognises the fastest growing firms across the nations and regions of the UK).

The UK StartUp Awards recognises the achievements of those amazing individuals who have had a great idea, spotted the opportunity and taken the risks to launch a new product or service. There are over 30 categories that can be entered ranging from consumer products to mobile technologies to social enterprises, demonstrating the depth and variety of entrepreneurial talent in the UK.

After extending across the whole of the United Kingdom last year, all of the category winners from each ten nations and regions at the UK national final on September 12th, 2024 at Ideas Fest (www.ideasfest.uk).

Full details of all of the category winners can be found at www.startupawards.uk.

Why are mergers happening more often?

Multi-Academy Trusts (MATs) increasingly view mergers as avenues to develop growth and excellence. Achieving a smooth transition and unification is essential for centralised back-office services, and automated digital-first transformation is the future. Embracing technology enables a trust to navigate the complexities of mergers more effectively, enhancing efficiency, transparency, and advancing the journey to becoming a High-Quality Trust.

Powering mergers with digital automation

Trusts encounter multiple complex challenges during mergers, including disparate, duplicated systems, communication alignment, and slow disconnected data silos. A digital transformation provides tools and frameworks to overcome these hurdles. Adopting cloud technology means processes and systems are automated, streamlining stakeholder involvement and expediting the value of data across the trust. The growth of AI (Artificial Intelligence) and ML (Machine Learning) enhances operational efficiency, exception analysis with data-driven decision-making as emerging technologies are embraced.

Mergers aim to:

Improve educational standards

Deliver economies of scale

Develop innovation and evolution

Foster collaboration and unity

Balance flexibility and autonomy

Accelerate growth ambitions

Optimising back-office efficiency and innovation

Well-run centralised back-office support services are vital to any trust’s reputation and performance. Post-merger by consolidating and reducing low-value administrative functions with automation on a unified platform, streamlined processes will result, eliminate duplication, and freeing time to focus on high-value strategic activities. Cloud agility and responsiveness will enable a trust to adapt more quickly and cascade a culture of continuous improvement across operations.

Measuring success and improvement

Trustees that support a MAT bring valuable external perspectives and objectivity. Assisting with prioritising new methods and innovations, balancing contexts, and value are important considerations. Key Performance Indicators (KPIs) provide useful benchmarks for discussion, highlighting the importance of due diligence and feedback on realignment decisions to drive value and growth savings.

How does your trust measure up?

Success rate: 70-90%

70-90% of mergers fail to meet their intended objectives, highlighting why due diligence and strategic re-alignment planning is essential

Synergy realisation: 20-30%

20-30% of mergers achieve the anticipated synergies, underscoring that post-merger integration and commitment is essential to drive value and growth savings

Employee retention: 30%

30% of employees voluntarily resign within 365 days following a merger, highlighting importance of change management, communication, and cultural integration to retain talent

In summary

Remaining flexible and open is important in post-merger life. It is the people and culture that help make a trust. People and people management are just as essential as the balance sheet when aspiring to unlock the full post-merger potential. It will take planning, focus, give and take, and understanding to recognise the benefits and value outcomes associated with a merger in order to provide better educational outcomes for all.

As trusts embark on their merger journeys, we at de Novo Solutions stand ready to partner with organisations on their digital transformation journey, driving innovation, efficiency, and success every step of the way.

Better empowering and enabling today's Chief Financial Operating Officer (CFOO)

Navigating today’s complex Multi Academy Trust (MAT) Back-Office operation is a key challenge for a Chief Financial Operating Officer (CFOO). With rocks and reefs waiting to catch out the business service support team that manage the Trust’s Finance, Procurement, Human Resources, Payroll and Reporting activities.

The continuing emergence of Trust CFOO underlines the important connection between finance and operations. A properly equipped and empowered CFOO will better support the C-Level with one eye on the Trust’s balance sheet and the other on Back-Office operational performance.

Trust challenges continually evolve in shape and placement meaning that an effective radar warning system is needed to navigate a safe passage to High Quality Trust.

Our MAT clients are circumnavigating challenges such as:

A Trust often experiences ‘choppier waters’ with Merger and Acquisition (M&A) activities – growth pains to be overcome to prevent unnecessary risk and poor performance. Multiple legacy overlapping business applications left as shipwrecked data silos or islands strewn across the Trust will cause danger if left unsecured, unmarked, and unmanaged.

Our Trust clients typically want to address major M&A headaches – looking for lifeboats to overcome:

Post M&A consolidation is the essential ‘SOS lifejacket’. Centralising processes, rationalising terms, suppliers, and systems, while developing new scalable and consistent ways of working.

Our digital experts are MAT Pilots and alongside the CFOO strengthen the Trust ‘bridge’ to be better equipped for all weather conditions.

A better-informed Trust C-Level Team will anticipate and predict conditions as opposed to just responding to them, determining the best course ahead to achieve the Trust’s future vision.

Harnessing modular and integrated Oracle and ServiceNow Cloud technologies – for the Back-Office will mean Trust automation and efficiency savings. Improving Trust transparency, control, and continuous innovation will deliver better educational outcomes benefiting the Trust, community, and pupils alike impacting:

Finance

Revolutionising Trust finance execution with streamlined solutions for budgeting, reporting, and forecasting reducing administration for improved strategic MAT decisioning

Procurement

Collaborative procurement initiatives to leverage economies of scale within MAT by pooling resources and negotiating bulk contracts achieving significant cost savings across the Trust

Human Resources

Improving people and talent management strategies to ensure all Trust employees are attracted, developed and retained contributing to deliver inspiring education for pupils

Payroll

Supporting sophisticated payroll eligibility rules and payroll processing frequencies with detailed cost control management and Trust compensation reporting and modelling analysis tools

Reporting

Game-changing analytics with deep insights into financial performance, operational effectiveness using predictions to anticipate future trends, areas for improvement, and mitigate risk

So, if you are charged with transforming your Trust’s Back-Office future and this article has stimulated your ambitions for financial and people management activities – please do not hesitate to get in touch.

Let us navigate your success as experts in MAT focused Oracle Cloud and ServiceNow digital Back-Office transformations.