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de Novo Solutions

Fresh thinking for lasting Oracle Cloud value

Going live with Oracle Cloud is a big milestone, but it is not where the value stops. In many ways, it is where the real work begins. Our Value-as-a-Service (VaaS) Managed Services help organisations keep getting more from Oracle Cloud over time, with responsive support, practical insight and fresh thinking that helps services work better for the people using them every day.
Value-as-a-Service

We do not see managed services as a fixed catalogue of support options. VaaS is shaped around what each organisation needs to achieve, so the service stays relevant as priorities, teams and technology change. Our approach is built around four simple principles: understanding your business, strengthening your team, applying proven practice and using AI where it can make a meaningful difference.

Our approach

Four simple principles

Tailored Around Your Business

We start with your priorities, not a standard support catalogue. You can choose the level of support, governance and operational input that suits your team, your budget and where you want to get to next. As your needs change, the service can change with you.

Strengthening Your Team

We work alongside your people, helping them build confidence and capability over time. The aim is not to take over from your team, but to give them the knowledge, support and specialist guidance they need to become more self-sufficient.

Industry Best Practice

We share the lessons we’ve learned from delivering and supporting Oracle Cloud in multiple complex organisations. That means practical methods, clear governance and reliable service processes, but always with an eye on what can be improved next.

AI-Enabled Service Delivery

We use our own technologies, ServiceNow and Oracle AI tools to make support smarter and more proactive. AI does not replace human judgement, but it can help spot patterns, highlight opportunities and focus attention where it will have the biggest impact.

What we offer

Our VaaS Services

Support Services

Our support service brings together the functional, technical and subject matter expertise needed to keep Oracle Cloud running well. People can raise issues through different support channels, access guidance through a growing knowledge base and use regular service reviews to understand what is working, what needs attention and where improvements should be made.

Explore service

Innovation Services

Oracle releases new capabilities regularly, and it is not always easy to interpret what matters most. We help you understand what each update means, assess the impact, plan adoption and prepare users for change. Where it adds value, we use Oracle AI Assist capabilities to support the process, so releases are adopted in a way that is purposeful, manageable and relevant to your organisation.

Explore service

Payroll Operations

Payroll is often one of the areas where small issues can have a big impact. Our Payroll Health Check looks at current processes, controls, capability and risks, then turns the findings into a clear heatmap, practical recommendations and a prioritised improvement plan.

Explore service
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Continuous value

The result

The result is a managed service that feels more useful and more connected to your organisation’s goals. VaaS gives you the support you need day to day, while helping you keep improving Oracle Cloud so it continues to deliver better outcomes after go-live.