A milestone for one of our Local Authority customers this week as the final project within their digital transformation programme went live. The roll-out of Oracle Recruiting Cloud represents the seventh ‘go live’ over the past year for the council – a significant achievement not only for them, but also for de Novo.
de Novo Project Manager Rhiannon Stevens and her team have worked tirelessly over that time to ensure all seven projects stuck to the timeline and budget.
To date the council’s partnership with de Novo, which started in 2024 after an initial Oracle implementation by a third party, has delivered a number of key benefits:
Issue resolution: 80 of the 87 critical issues remaining after the original go-live resolved within 18 months (92% completion rate) with zero public service disruptions
Value realisation: Of 65 benefits to be delivered from the original £11.85M investment, 57 have been realised (88% achievement)
Operational efficiency: A 75% reduction in payroll processing time (from 2-3 days to half a day) and manual processes eliminated through automation.
Performance Management: VaaS performance metrics have been incorporated into corporate KPIs with regular reporting at Executive level.
Self Sufficiency: Upskilling of the internal team with 270+ support tickets successfully handled annually