Challenge
Telent needed to introduce a new flexible benefits offering, in partnership with Benifex, while also implementing changes to its employee pension scheme following a formal consultation process. This requiring significant configuration of their existing Oracle Cloud HCM and Payroll applications. With a firm go-live deadline of 31st March 2025, the project involved developing four new system interfaces, reconfiguring pension elements, and maintaining HMRC payroll reporting compliance—all within a tight three-month timeframe.
Precis
To support these business critical pension and benefits updates, Telent partnered with de Novo for expert implementation and managed services. With time-sensitive delivery, de Novo’s agile delivery approach, collaborative working style, flexible resource model and strong communication, enables seamless execution within a compressed timescale. The team brought a mix of onshore and offshore capability, robust governance, and an ability to operate confidently in a high-stakes environment. Importantly, they understood the regulatory and business context, helping Telent prioritise deliverables while staying aligned with internal and external expectations.
Outcome
The partnership with de Novo delivered a number of key benefits:
- The project was successfully completed 4 days ahead of the regulatory deadline
- All the required system interfaces and pension updates were delivered on time
- Full compliance with HMRC payroll reporting was maintained, and the go-live was seamless with no disruption to payroll or benefits operations
- The new flexible benefits solution was deployed for all employees
- Timely delivery ensured operational continuity while meeting all regulatory and business requirements.
